Customer Service


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Questions or concerns? Please do not hesitate to contact us at and we'll get back to you as soon as possible.

Please review the following basic terms that govern your use of, and purchase of, products from Please note that your use of constitutes your agreement to follow and be bound by those terms.



Purchased items will be shipped within 7 business days of the order, although most will be shipped within 1 to 3. Please allow up to 2 weeks for your delivery to arrive. If you still have not received your purchase after 3 weeks, please notify and provide your order number.

Group A





Group B



Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Holland, Ireland, Luxembourg, Portugal, San Marino, Slovenia, Spain, Sweden,  United Kingdom





Group C




USA, Bulgaria, Estonia, Greece, Latvia, Liechtenstein, Lithuania, Monaco, Norway, Poland, Puerto Rico, Czech Republic, Romania, Slovakia, Switzerland, Hungary






Group D


Australia, Canada, China, Japan, Mexico, Russia, Thailand




Domestic (Italy) - FREE Flat Rate Shipping!

All domestic orders are shipped via DHL Domestic with delivery confirmation.  Standard delivery time is 1-3 business days from date shipped, but may take longer. Most domestic orders are received within 1 week of purchase.

International (Orders €70 or less) - DHL

International orders under €70 are eligible to be shipped via DHL mail for the flat rate of €10/15. Standard delivery time is 7-10 business days from date shipped, but may take longer. As of now, USPS does not offer delivery confirmation or tracking for international shipments, however a customs number is available through the customs form. Custom law differs in each country so in some cases orders may get caught and inspected by customs which delays delivery.

International (Orders €70 or more) - UPS Worldwide Expedited

All International orders over €70 are shipped via UPS Worldwide Expedited service with tracking delivery confirmation. Shipping prices are calculated by UPS based on weight and the destination. Standard delivery time is 3-4 business days from date shipped, but may take longer.



Most SUCK products displayed on are available in select stores in the United States and around the world while supplies last. In some cases, merchandise displayed for sale may not be available in stores. The prices displayed at are quoted in U.S. Dollars and are valid and effective only in Italy.



Although availability may be indicated on, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. 



We have made every effort to display as accurately as possible the colors of our products that appear at the However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.



From time to time there may be information on that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.


DISCLAIMER and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.  You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with you use of our site, and that shall not be liable for any damages of any kind related to your use of this site.